Retail Occupier Services - Newmark

Retail Occupier Services

The Newmark Retail Occupier Services group partners with retailers to support or fully manage essential retail real estate functions.

We are committed to understanding each client's unique culture, values, and goals, and then implement comprehensive and innovative portfolio and process solutions. Our platform provides immediate scalability for portfolio initiatives, and the ability to tap into local knowledge, accelerate speed-to-market, and enhance project coverage.

Led by former retailers and managers, our Retail Occupier Services group acts as a smooth and seamless extension of our clients' corporate real estate departments.

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Retail- A State of Disruption

Retailers today are faced with unprecedented disruption. Prior to COVID-19, consumers were already beginning to prioritize convenience above all else, but the pandemic has dramatically accelerated the pace of change and the need for retailers to re-think brick-and-mortar strategies. Thriving in the new world requires retailers to become disruptors themselves and often to rethink their strategy towards managing their store portfolios, regardless or whether they are growing, contracting or maintaining their footprints.

Let Us Help

Newmark is uniquely positioned to help retailers face today’s challenges. Retail Occupier Services (ROS) is a specialty practice of Newmark that works exclusively with retailers, restaurants, hospitality, or any company that operates in a retail setting by providing the integration and management of the critical functions of the real estate department, frequently with a higher level of experience and at lower cost than staffing an internal team. Our group is comprised of former retail executives and managers who have led some of the largest retail initiatives of the past thirty years. Our experience as former retailers is a major differentiator from our competitors- experience we call upon to customize strategic real estate programs for retail occupiers, regardless of whether their portfolios consist of 20 or +5,000 locations.

Case Studies

Big Box Wholesale Retailer

Objective: A custom portfolio management program that leverages technology in managing workflow, establishes compliance and drives savings through full Lease Administration and Asset Management services.

Results: Over $22M in lease renewals in first 18 months.

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Improve Results and Lower Risk

The challenges facing retailers today require a new playbook. The magnitude and pace of disruption in consumerism is unprecedented and only accelerating. Retailers that will thrive during this period will be those that establish tremendous agility and retain extraordinary talent. For many, this is an insurmountable challenge due to either blinkered perspectives, corporate bureaucracy, talent gaps or all three.

Building an internal team to solve today’s challenges is expensive and risky. Partnering with Newmark’s Retail Occupier Services group gives retailers an immediately scalable team of industry-best thought leaders and administrators that bring decades of experience leading some of the most complex portfolio initiatives in recent history. We offer retailers:

  • Scalability: We can size up or down our team, regardless of portfolio initiative
  • Expertise: As former retailers ourselves, we understand the challenges of our clients firsthand
  • Agility: Our corporate culture is nimble; we build programs around the retailer
  • Aligned Incentives: Our contracts tie fees to performance, so we win when our clients win
  • Resources: Our people and technology are best-in-class… ask our clients