Multifamily Servicing and Asset Management

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The Multifamily Capital Markets Servicing team of experienced real estate professionals service and manage $71 billion of assets for our impressive roster of clients. This includes more than 3,500 loans in 48 states. Diverse in nature and scope, our nationwide serviced portfolio includes permanent loans, construction and forward products, mezzanine financing and negotiated/multi-asset transactions loans. Loans serviced are secured by multifamily, healthcare, lodging, mobile home parks, office, retail, self-storage, industrial and mixed-use properties.

The Multifamily Capital Markets Special Asset Management team provides risk management, collateral management, loan servicing, construction loan administration, special servicing and work out expertise.

We are a highly rated Primary (Fitch CPS2; S&P Above Average; KBRS) and Special Servicer (Fitch CSS3+; S&P Average; KBRS).

Utilizing the best servicing technology available, our teams have a highly specialized infrastructure and motoring system – enhancing customer service for both our borrowers and our capital providers.

We are a highly rated Primary and Special Servicer with experienced management and staff to handle our diverse client base, while remaining focused on the customer experience.

We are a highly rated Primary and Special Servicer with experienced management and staff to handle our diverse client base, while remaining focused on the customer experience.

$71B
Servicing Portfolio
3,500+
Servicing Loans in 48 States
60+
Person Team with Over 30 Years in Business
Servicing Page Advantages

Management Team

Ron Steffenino
Multifamily Capital MarketsVice Chairman, Servicing, Asset Management and Special Asset Management
Laura Smith
Multifamily Capital MarketsSenior Managing Director, Servicing
Dave Maisel
Multifamily Capital MarketsSenior Managing Director, Enterprise Risk & Governance
Melissa Morris
Multifamily Capital MarketsSenior Managing Director, Project Management
James Gaffney
Managing Director, Asset ManagementMultifamily Capital Markets

More in Multifamily Capital Markets

Specialty Practice Groups
Multifamily Debt Products and Programs
Offices

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