For retailers, effective facilities maintenance hinges on:
Managing and reporting data in real time
Responding efficiently and appropriately to issues
Strategic integrated planning
Our solutions include scripted responses from 24/7 call centers and vendor dispatch. Peak store performance demands continuous reinvestment which must be aligned with any lease specifics and maintenance history.
Our Retail Occupier Services team coordinates lease administration and facilities maintenance with field transaction teams, and validates vendor costs, market conditions, rent comparisons, and landlord engagement in maintenance disputes.