Laura Smith is a Senior Managing Director, Servicing with Newmark’s Multifamily Capital Markets Group. Based in the firm’s office in Lower Gwynedd, Pennsylvania, Laura manages various servicing teams including Investor Services, Portfolio Management, Insurance, Insurance Claims, Tax, Escrow Analysis, UCC’s, and Limited Sub Servicing for a $70B portfolio encompassing 3,900 loans. Laura brings over 27 years of experience in Servicing Operations, Offshore and Outsource platform development, Marketing, Project Management, and Process Improvements. Her investor experiences span Freddie Mac, Fannie Mae, Life Company, CMBS, Construction, Bridge and HUD loans.
Laura came to Newmark after serving 17 years at Berkadia Commercial Mortgage with her last held position was Senior Vice President of Loan Administration managing the Servicing Operations teams both onshore and offshore in Hyderabad, India for a commercial servicing portfolio of over $200B and over 20,000 loans.
Laura has vast industry experience and is very active in the Mortgage Bankers Association as an expert and serves on many committee’s and council. In this capacity, Laura has spoken as a moderator or panelist at the Mortgage Bankers Events from 2017-2021 and has co-authored several industry white papers – Natural Disasters and Catastrophe Insurance, Insurance Waiver Guide, and The Impact of the Hardening Insurance Market. She currently holds the position of Vice Chair on the MBA Servicer Council as well as Co-Chair of the MBA Insurance Regulatory Committee. Previously, she was Co-Chair of the Insurance Stakeholders Roundtable and is an MBA Future Leader. Laura is also a licensed Life, Health, Property and Casualty Agent.
Laura holds a B.S. in Marketing from Penn State University, Masters of Education from Arcadia University and a Masters of Business Administration from LaSalle University.